Fico score customer service
Special benefits add
See monthly updates to your FICO ® Score for free
24/7 Access to Customer Service Specialists
Automatic Account Alerts
Add an Authorized User
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1 Your FICO ® Score displayed is for your educational purposes and based on data from Experian. It may be different from other credit scores used by Chase and other lenders in making credit decisions. This information is available online only at Chase.com to primary cardmembers with an open account, provided Experian has sufficient credit history in a credit file for a FICO ® Score to be generated. Once your account has been updated, it may take up to seven days for your FICO ® ® Score and related information to be available on Chase.com. If you are just starting to build credit, it may take some time for your credit activity to be sufficient enough to create a FICO ® Score; however, feel free to view helpful credit information online on the Chase Slate Credit Dashboard. Chase reserves the right to make changes or discontinue this feature at any time. FICO ® is a registered trademark of the Fair Isaac Corporation in the United States and other countries.
2 Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or Internet provider; technology failures; and system capacity limitations.
3 All correspondence, including credit cards, statements, and notifications will be sent to the name and address on file for the primary cardmember. The primary cardmember is responsible for repaying all balances on this account. Authorized users will have the same charging privileges as the primary cardmember but will not be financially responsible. We provide account information to the credit reporting agencies for all account users. This information could impact an authorized user’s credit score. By requesting to add an authorized user to your account, you affirm that the name and address provided are for true person(s) with whom you have a relationship and who are authorized to use your Credit Card. If Chase determines the name and address provided are false, Chase reserves the right to close the account.
4 Annual summaries are posted for the last two prior calendar years for accounts that have at least a total of 30 transactions over a combined 3 month period and were in good standing on December 31st of each year.